FAQ For Customers

Do you offer special orders or custom work?

Yes, we are happy to work with you on special orders. Please call (971) 285-4635.

I don’t want to use the website to place my order. Can I speak with someone instead?

Absolutely. Please call (971) 285-4635.

Can I place an order from an international address?

Unfortunately, at this time we only serve US-based customers.

When is my credit card charged?

Your credit card is charged immediately, however you have 10 days after delivery of the goods for returns.

When will my order ship?

If not otherwise stated on the product page, your order should ship within 2 business days.

What is your return policy?

Returns are accepted within 10 days of delivery of the goods. Please find the return policy here.

How do I return an item?

Please contact us via You will be given a Return Merchandise Authorization (RMA) number and an address to which to send the returned item. More details can be found in the return policy.

Can I cancel and order?

Please call (971) 285-4635 to cancel an order. We'll make a best effort attempt to stop shipment.

What is your privacy policy?

Please find our privacy policy here.